Questions before buying a Sex Doll?

Here are Realistic Love Doll’s frequently asked questions!

Order, Payment, and Shipment

Q: How much is the shipping for a sex doll?

A: All our prices include free shipping to your home (excluding remote areas or special handling requests). We use FedEx or other express couriers.
We do our best to handle customs clearance for the USA and Europe, but you may have to pay taxes (usually VAT) in other countries.
Need help? You can read our clearance guide.

Q: Is shipping discreet? Will my sex doll be hidden?

A: Yes. We understand the importance of privacy.
Your doll will arrive in a plain wooden crate or cardboard box with no visible indication of the contents.
For customs purposes, the package is labeled as “mannequin.”
If you prefer, you can request a pickup delivery at a nearby FedEx or DHL location for more privacy.

Q: Is VAT included in the sex doll price?

A: VAT is not included, as it varies by country.
Free shipping means the freight is covered, but not VAT or customs clearance.
In the US, all orders are import tax-free.
In Europe, most brands include customs clearance in the process, with delivery taking about 5 weeks.
FedEx or DHL will guide you through the simple clearance procedure—you don’t need to visit any office.

Q: How secure is the payment?

A: Your security is our priority.
Realistic Love Doll uses SSL (secure socket layer) encryption with a 2048-bit key to protect your information.
Payments are processed securely via PayPal—you can use a credit card or a PayPal account.
We never see your bank or card information; all transactions go through PayPal’s secure system.

Q: How long does it take to receive my sex doll?

A: Our dolls are made to order. Production times vary:

  • Dolls from 65cm to 140cm: 7–10 days
  • Dolls of 155cm: 2–3 weeks
  • Other sizes: about 2 weeks

If needed, we remake a doll to meet our quality standards.
Popular new dolls might take an extra week. You’ll be notified of any delays.

Delivery Time:

  • USA: About 1 week via international express
  • Europe: Usually 5 weeks, as the parcel goes through cargo, then UPS for final delivery
    Customs clearance takes about 2 weeks. Once cleared, UPS updates the tracking.

Q: Why are prices so different online for dolls using the same photos?

A: At Realistic Love Doll, we work directly with brand manufacturers in Asia.
Brands like WM Dolls provide official photos to us and other sellers.
Unfortunately, scam websites reuse these photos to sell inferior copies made with cheap, recycled materials.

Since 2016, many Chinese factories have copied designs from major brands like WM or Z-One Dolls.
Unlike these knock-offs, our TPE is high-quality and imported from Japan.
WM and YL Dolls also offer certificates of authenticity to prove you’re getting the real deal.

About sex dolls

Q: Can I request additional makeup or accessories?

A: Yes! Let us know during order confirmation, and we’ll do our best to meet your request.

Usage & Maintenance tips for your sex doll

Q: How can I prepare my sex doll for the best experience?

A: Use an electric blanket to warm your doll before intimacy.
Silicone dolls retain heat well, or you can give your doll a 15-minute warm bath.
Many models now offer internal heating, reaching the desired temperature in under 1 hour and staying warm for several hours.

Q: How do I repair my sex doll?

A: Repairs depend on the damage.
TPE or silicone repair kits work well for clean cuts or punctures.
For missing material or larger damage, repairs are harder—contact us for assistance and guidance.

Q: How do I clean my love doll after use?

A:

  • If the orifices are removable, wash them with lukewarm water and mild antibacterial soap.
  • If not, clean the openings directly with the same method.

If you don’t find any of your questions up here, please send us a message, and we will contact you as soon as possible!

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